Enhanced Care Management (ECM) Quality Incentive Program (QIP) is a Medi-Cal benefit that replaces the current Whole Person Care (WPC) Pilot and Intensive Outpatient Care Management (IOPCM) activities. As part of the California Advancing and Innovating Medi-Cal (CalAIM) initiative, the objective of ECM QIP is to motivate, modify, and improve the health outcomes of seven identified groups of individuals by standardizing a set of care management services and interventions, and then building upon the positive outcomes from those programs. CalAIM is a multi-year initiative, organized by the Department of Health Care Services (DHCS) for the purpose of addressing the multifaceted challenges facing California's most vulnerable residents.

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| ECM QIP Team: [email protected]

Other Partnership Contacts: General ECM-Related Questions: [email protected] ECM Provider Reporting: [email protected] Provider Portal & TARs: [email protected] Claims: [email protected] | External Contacts: PointClickCare Webpage: PointClickCare Website Portal Email: [email protected] Phone: (801) 285-0770 Available Monday - Friday 7 a.m. - 6 p.m. MST ECM Assignment Check | | --- | --- |

Below are ECM QIP related documents to assist our ECM Providers.