CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. Simply complete the online CARE/FERA enrollment form and we'll let you know if you're eligible.
Please note: Tenants of sub-metered residential facilities cannot apply through the CARE/FERA online application. Please use the CARE/FERA Sub-metered Residential application.
Find mail-in forms plus Spanish, Chinese and Vietnamese applications under "Complete an application," below.
Renew now if you’ve received a renewal request. You may also renew if you’re within 90 days of the date your current enrollment expires.
As a CARE or FERA participant, you may need to verify that you are eligible. If you received a letter from us to verify your income or participation in certain public assistance programs, you must respond to continue receiving your monthly bill discount. If we do not hear from you by the date specified in the letter, your discount will be removed.
Find more information on how to complete the process and submit your documentation.
Review the guidelines below to see if you qualify.
COVID-19 NOTE: Household income is calculated as your income as of the date you apply. Your income eligibility is based on current earnings of all persons living in your household going forward. It is not based on your past income, so if you have had a change in circumstances such as job loss or decreased wages, you may now qualify.